Client Overview

‍Pragathi Autism and Neurodevelopment Centre, located within the Karapitiya Teaching Hospital in Galle, Sri Lanka, serves children from the Southern Province with specialized needs associated with autism and other neurodevelopmental disorders. The center is a beacon of hope, offering expert care and support to children and their families.

Project Challenge

‍The increasing prevalence of autism globally, combined with local challenges such as financial constraints and limited manpower, made it imperative for Pragathi to optimize its operational efficiencies. The centre required a robust solution to manage patient records, streamline appointment scheduling, and handle intake forms seamlessly, thereby reducing the administrative burden on healthcare professionals and enhancing patient care.

Solutions Provided

‍Telzee was tasked with developing a comprehensive web-based patient record management system tailored to the specific needs of Pragathi. Key features implemented included:

• Patient Data Record Management: A secure and intuitive system to store and access patient records, allowing for quick retrieval of patient histories and ongoing treatment details.
• Intake Forms: Digitized and customizable forms that simplify the patient admission process, ensuring that critical information is captured accurately and efficiently.
• Appointment Management: An integrated scheduling tool that enables efficient appointment bookings, modifications, and reminders, thereby improving the workflow for staff and enhancing the experience for families

Outcomes

‍The implementation of the patient record management system transformed the operational dynamics at Pragathi:

• Enhanced Efficiency: The new system significantly reduced the time required for administrative tasks, allowing healthcare professionals to dedicate more time to patient care.
• Improved Data Accessibility: Secure and quick access to patient records ensured that the healthcare providers could make informed decisions faster, improving outcomes for the children.
• Streamlined Processes: The digitization of intake forms and appointment scheduling streamlined patient interactions from the first point of contact, reducing wait times and improving service satisfaction.

Client Testimonial

‍"The new patient management system developed by Telzee has been a game-changer for us. It has not only simplified our administrative processes but also allowed us to provide more focused and effective care to our children. We are now better equipped to handle our challenges and extend our services more efficiently." – Dr. Samanthi Kumari, Pragathi Autism and Neurodevelopment Centre

Conclusion

‍The web-based patient record management system provided by Telzee is more than just a technological solution; it is a vital tool that empowers the Pragathi Centre to fulfill its mission with greater efficacy. Through innovative technology, Telzee has helped streamline operations and enhance the quality of care for some of the most vulnerable populations, demonstrating the profound impact of IT solutions in healthcare settings.

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